How To Set Up Seller Away On Ebay

Y'all will need Fourth dimension Abroad* during holidays or breaks, if you don't have any hired help, or if you lot tin't handle orders for some reason. The Time Away settings are available to all sellers.

^{* Prior to 09.2020 the Time Away settings were called the Vacation Settings, which were bachelor but to eBay Shop subscribers.}

What is Time Away

With Time Away, you tin can hibernate and resume your listings well-nigh in real fourth dimension, reducing to a minimum any delays that may negatively impact your business concern.

While you lot're on time abroad, you even so demand to uphold commitments to your buyers, such as fulfilling orders sold before your time away kickoff date and responding to any open buyer requests related to items sold before your fourth dimension abroad starting time engagement. eBay fees (such every bit listing-related fees or any subscription fees you lot accept) will continue to apply.

Schedule Time Away

You tin can gear up Fourth dimension Away in advance. In this case it will be activated at the date you specify.

ane. Go to My eBay > Account settings > Time Away settings.

ii. Select Schedule Time Away.

3. Select Allow detail sales or Pause particular sales while on Time Away.

4. Set a Start engagement and an End date for your Time Away.

5. Select Apply.

When scheduling your fourth dimension abroad, keep the post-obit in mind:

• Your Time Away volition begin at 12:01am on your scheduled start date and terminate at xi:59pm on your scheduled end engagement
• If you allow item sales, your time away can concluding up to 15 days
• If you suspension particular sales, your fourth dimension away can concluding upwards to 30 days
• You should schedule your Fourth dimension Away to start a day or two before your fourth dimension off to accommodate any last mean solar day orders and finish it a solar day later than your render date to process any pending orders

Whether you choose to permit sales or pause them, delivery dates won't be updated for digital items, or for items with local pickup, in-store pickup, or Global Shipping Program as the shipping selection.

Allow item sales

When y'all allow item sales to continue while you're abroad, go on the following in mind:

• Your listings will still exist visible, and buyers can nevertheless purchase your items
• Still, buyers will see a message at the top of your listings letting them know that you are on Time Away
• The estimated delivery date will too be automatically updated in the Aircraft and Commitment section of your listings, then you don't demand to make whatsoever manual changes

Pause item sales

When yous pause item sales, keep the following in listen:

• Stock-still cost listings will be hidden from search results, and buyers won't be able to purchase your items
• If a buyer previously added 1 of your items to their Watchlist or cart and tries to buy it while you're away, they won't exist able to complete the purchase. They'll see a message stating that you lot're not processing orders until the Time Away terminate date
• Information technology tin can accept 1–2 hours for your listings to become hidden or reappear
• After Time Away ends, listings volition reappear automatically; you lot do not need to edit them

Auction listings: When you pause item sales, buyers volition withal be able to see and purchase your sale-fashion listings but they'll run across a message at the superlative of the listing informing them that you lot're on fourth dimension away.

How to terminate Time Away early

1. Go to My eBay > Business relationship settings > Time Away settings.

ii. Select Cancel Fourth dimension Away or set the Stop date to an earlier date.

iii. Select Employ.

Gear up an automated response

You can set up an automatic response for buyers who contact yous through eBay Messages during your Time Away.

Here's how:

i. Go to My eBay > Account settings > Time Abroad settings.

2. Select Automatic response.

iii. Select Message when on Time Away.

4. Set a Start date and an End engagement for your message. Type your message in the Automatic response box.

5. Select Apply.

Source: https://export.ebay.com/en/marketing/ebay-services-and-tools-help-seller/how-put-ebay-store-vacation/

Share this post